FAQ

Do you have any questions that we may already be able to answer?

Is the RANZN waterproof?

The RANZN is highly water-repellent and the fabrics are waterproof. These are elaborately impregnated in the manufacturing process. The water can roll off the surface.

What payment methods are there?
  • Paypal
  • Credit card (Master Card & VISA)
  • Direct debit
  • Prepayment
Where is my order?

Once arrived at our warehouse it will be sent to you by DHL. You are welcome to inform yourself by email hallo@ranzn.de about the whereabouts of your package.

what does pre-order mean?

Pre-Order. The RANZN is in production and will be available from the end of June 2020.

Does my notebook fit in the RANZN?

Sure it does, for example, a 15 inch Macbook.

How can I cancel my purchase?

You can exercise your  14-day right of withdrawal and send the RANZN back to us. The adress is:

RANZN GbR
Im Brauke 11
57392 Schmallenberg | Germany

Attention: Returns are only possible with proof of purchase. Further information.

Please feel free to contact us by mail

Couldn’t we answer your question about the FAQ? Then just write us, we look forward to receive your message.





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